ICBC adjusters work for ICBC. Their decisions are influenced by their policy of providing universal insurance coverage at a reasonable cost. ICBC adjusters may have large caseloads. They are encouraged to settle your claim for what they consider to be fair, which is often different from what a court considers proper compensation.
ICBC adjusters are under no obligation to advise you or explain your rights. You will be asked to supply a written report on the accident. You do not have to produce it immediately. You have 30 days from the date of the accident to mail the written report. You should see a lawyer before you send any statement of fact to ICBC.
To ensure that you are fairly compensated, you should get advice from a layer, so you make your claim for the compensation you deserve. David Bellamy provides sound legal advice and dedicated, effective legal representation for ICBC claims throughout British Columbia.